Terms and Conditions

1. Introduction

By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review these carefully before using our services. If you do not agree with these terms, you should not use our website or services.

2. Services

We provide data services consultancy and tailored solutions for database management and other IT-related needs. The services we offer are customized based on client requirements and may include but are not limited to database design, management, IT consulting, and related professional services.

3. Use of the Website

You agree to use our website for lawful purposes only. You must not misuse the site or its services by attempting to damage, hack, or disrupt its content, security, or any part of the system. Unauthorized use of our website may result in legal action.

4. Client Responsibilities

Clients must provide accurate and timely information necessary for the provision of services. We are not responsible for any delays or errors resulting from incomplete or incorrect data provided by the client.

5. Fees and Payment

All fees for services will be communicated prior to engagement. Payments must be made as agreed upon before the commencement of services unless otherwise specified. Failure to make timely payments may result in suspension or termination of services.

a. Payment Terms

All payments for services provided by Unique Database Solutions must be made in accordance with the agreed-upon terms outlined during the service engagement. Payment methods accepted include credit cards, bank transfers, etc.]. Full payment details will be provided in the invoice.

• Advance Payments: Some services may require an upfront payment before work begins. This will be communicated in advance.
• Project Milestones: For larger projects, payments may be structured based on milestones. You will receive an invoice for each milestone completed.
• Late Payments: Payments not received by the due date may incur interest or late fees. Continued delays in payment may result in suspension or termination of services.

b. Refund Policy

We aim to provide high-quality services that meet or exceed your expectations. However, if you are unsatisfied with the service, the following refund policy applies:

• Service Cancellation by Client: If you wish to cancel the service before work has commenced, you are entitled to a full refund, minus any transaction fees incurred.
• Service Cancellation During Project: If services are canceled after work has commenced, refunds may be issued at our discretion based on the proportion of work completed. A detailed assessment will be provided, and partial refunds may be offered.
• Non-Refundable Fees: Certain services, such as consultations or digital deliverables, may be non-refundable once delivered or initiated. These will be clearly communicated before engagement.
• Refund Process: Approved refunds will be processed within 7-14 business days using the original payment method. Any transaction fees related to refunds will be deducted from the refunded amount.

c. Disputes and Chargebacks

If you are dissatisfied with the service provided, we encourage you to contact us directly to resolve the issue. Filing a chargeback with your payment provider without prior discussion may result in additional fees or legal action.

d. Amendments

We reserve the right to modify our payment and refund policies at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policies.

6. Intellectual Property

All content, including designs, graphics, logos, and texts on this website, is the intellectual property of Unique Database Solutions unless otherwise stated. You are not permitted to use any of the content without prior written consent.

7. Confidentiality

You agree with us to keep all information disclosed during consultations and projects confidential. This includes client data, business information, and all materials related to the services provided.

8. Liability

While we strive to offer the best solutions, we do not guarantee that our services will be error-free, uninterrupted, or meet specific client expectations. We are not liable for any direct, indirect, or consequential loss arising from the use of our services.

9. Termination

We reserve the right to terminate services at our discretion, especially if the client breaches these terms and conditions. Upon termination, the client is responsible for any unpaid fees for services already rendered.

10. Changes to Terms

We may update these terms at any time without prior notice. The updated version will be posted on this page, and your continued use of the site will indicate acceptance of the new terms.

11. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.